Frequently Asked Questions


Let Us Answer Your Questions

Do I need a Tenant’s Insurance Policy?

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Absolutely! We carry property insurance on the actual building you live in, but this insurance does not cover your personal belongings or your personal liability to others.

Do you have any properties that allow pets?

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At Midwest Property Management, we realize that pets are an important part of many families, and for this reason, our properties allow cats. Please check with the Site Manager for more information regarding pet restrictions, the pet fee, and our “Pet Agreement”.

How long will it take to process my application?

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At Midwest Property Management, we strive to process all applications within one business day. There are, however, some factors that may affect this. For example, it may take more than one business day for us to reach your previous landlord to check rental history.

What Qualifications do you look for in an Application?

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At Midwest Property Management, we look for three qualifications. We look for a landlord reference from your rental history; we complete a credit check, and an income check. These qualifications can be discussed in more detail by calling the site office.

Where are your properties located?

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Midwest Property Management has properties located in various cities in Western Canada. We serve Edmonton, Calgary, Medicine Hat, Yellowknife, and Burnaby.

How do I fill out an application?

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You can easily fill out an application online by visiting any of our property pages. On the left hand side, you will see an "Apply Now" button. If you prefer to fill out an application in person you can visit the rental office for the property where you wish to live and they will be happy to help you.

If I have an after hours emergency, who do I call?

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Depending on which city you live in the number to call will be different. The after hours emergency numbers can be found by visiting our "Current Residents" page and typing your community name into the search box.

How do I put in a request for repairs?

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You can easily submit a work order through our website by clicking "Current Residents" on the top right side of any page. This well take you to our work order form and all you have to do is fill it out. You can also put in a request by visiting the rental office for your property. If it is an after hours emergency, please call the after hours emergency number for your community.

Where can I find more information on Midwest Property Management's COVID-19 policies?

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You can keep up-to-date with all the latest information by visiting our COVID-19 information page here.

Is renting more affordable than owning my own home?

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Yes! By renting, you save money by leaving a large portion of ownership responsibilities and related expenses with your landlord. While you enjoy worry-free living, we happily take care of maintenance, landscaping, snow removal, and other related monthly costs that would otherwise be your responsibility. By renting, you also avoid having to pay the additional expenses of property taxes, mortgage fees, and homeowners insurance, and utilities (in same cases).

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Let us help you find your next home with Midwest Property Management.