Frequently Asked Questions


Let Us Answer Your Questions

Do I need a Tenant’s Insurance Policy?

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Absolutely! We carry property insurance on the actual building you live in, but this insurance does not cover your personal belongings or your personal liability to others.

Do you have any properties that allow pets?

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At Midwest Property Management, we realize that pets are an important part of many families, and for this reason, our properties allow cats. Please check with the Site Manager for more information regarding pet restrictions, the pet fee, and our “Pet Agreement”.

How long will it take to process my application?

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At Midwest Property Management, we strive to process all applications within one business day. There are, however, some factors that may affect this. For example, it may take more than one business day for us to reach your previous landlord to check rental history.

What Qualifications do you look for in an Application?

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At Midwest Property Management, we look for three qualifications. We look for a landlord reference from your rental history; we complete a credit check, and an income check. These qualifications can be discussed in more detail by calling the site office.

Where are your properties located?

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Midwest Property Management has properties located in various cities in Western Canada. We serve Edmonton, Calgary, Red Deer, Medicine Hat, Yellowknife, Port Moody and Burnaby.

Edmonton, is where you will find the majority of our properties which are located in all areas of the city: North, East, South, West and Downtown Edmonton.

How do I fill out an application?

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You can easily fill out an application online by visiting any of our property pages. On the left hand side, you will see an "Apply Now" button. If you prefer to fill out an application in person you can visit the rental office for the property where you wish to live and they will be happy to help you.

If I have an after hours emergency, who do I call?

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Depending on which city you live in the number to call will be different. The after hours emergency numbers are listed below:

Edmonton - 780.420.4040
Red Deer - 888.992.7368
Calgary - 403.369.7976
Medicine Hat - 403.977.3177
Port Moody & Burnaby - 604.512.5926
Yellowknife - 867.873.8023

How do I put in a request for repairs?

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You can easily submit a work order through our website by clicking "Current Residents" on the top right side of any page. This well take you to our work order form and all you have to do is fill it out. You can also put in a request by visiting the rental office for your property. If it is an after hours emergency, please call the after hours emergency number for your city.

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Let us help you find your next home with Midwest Property Management.